Privacy Policy
Last Updated: October 29, 2026
At Perfume Empire USA, accessible at https://www.perfumeempire.net/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, place an order, or interact with our services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following categories of information, depending on how you interact with our website:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
- Account information, if you create an account
Payment Information
Payments are processed through third-party payment providers. We may receive payment-related details, transaction confirmations, and billing information necessary to process orders. We do not intentionally store complete payment card numbers or security codes on our own systems.
Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address and browser type
- Device information and operating system
- Pages viewed and interactions with our website
- Referring website or source
- Approximate location derived from your IP address
- Cookies and similar tracking technologies
Communications
If you contact us by email, phone, or through a website form, we may collect the information you provide so that we can respond to your inquiry.
2. How We Use Your Information
We may use your information to:
- Process, fulfill, and deliver your orders.
- Process payments, refunds, and returns.
- Send order confirmations and shipping updates.
- Respond to customer service requests.
- Manage customer accounts and preferences.
- Improve our website, products, services, and shopping experience.
- Detect and prevent fraud, unauthorized transactions, and security incidents.
- Maintain business records and comply with applicable legal obligations.
- Send marketing emails or promotional communications where permitted by law and, when required, with your consent.
- Measure the performance of our website and advertising campaigns, subject to applicable privacy requirements.
You may opt out of promotional emails at any time by using the unsubscribe link in the email. Transactional messages related to your orders may still be sent when necessary.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to keep the shopping cart functioning, remember preferences, understand website usage, improve performance, and support advertising activities.
You can manage cookies through your browser settings and, where available, our website's cookie preference tools. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
4. How We Share Your Information
We may disclose personal information to the following categories of recipients when necessary for the purposes described in this policy:
- Shopify and website service providers: To operate our online store and related services.
- Payment processors: To securely process payments and refunds.
- Shipping and fulfillment providers: To deliver orders and provide shipment updates.
- Analytics and advertising providers: To understand website activity and measure marketing performance, subject to applicable consent and opt-out requirements.
- Customer support and communications providers: To respond to inquiries and communicate with customers.
- Professional advisers and authorities: When reasonably necessary for legal, regulatory, security, or dispute-resolution purposes.
- Business successors: In connection with a merger, acquisition, restructuring, or sale of business assets, where legally permitted.
We do not sell personal information for money. However, certain advertising or analytics activities may qualify as “sharing” or targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of those activities.
5. Shopify and Third-Party Services
Our online store is hosted on Shopify. Shopify and other service providers may process personal information to provide ecommerce, payment, security, analytics, and related services.
Third-party services may have their own privacy policies and data practices. We encourage you to review the privacy notices of the providers you use when interacting with their services.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and meet applicable legal obligations.
The retention period may vary depending on the type of information and the purpose for which it was collected. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live and the laws that apply, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Obtain a copy of certain information in a portable format.
- Opt out of targeted advertising, certain data sharing, or other processing where applicable.
- Withdraw consent where processing is based on consent.
- Appeal a privacy-rights decision where the law provides that right.
- Not be discriminated against for exercising applicable privacy rights.
To exercise a privacy right, contact us using the details below. We may need to verify your identity before responding. Certain requests may be limited where an exception under applicable law applies.
You may also be able to manage or delete account information through your customer account, where those features are available.
9. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state laws, including rights to access, correct, delete, or obtain personal information and to opt out of targeted advertising or certain forms of data sharing.
Where required by law, we will provide applicable opt-out mechanisms and honor valid privacy requests. If you use a browser-based Global Privacy Control signal, we will process it as required by applicable law.
To submit a privacy request, contact us using the information in the Contact Us section.
10. Children's Privacy
Our website is not intended for children who are not legally permitted to make purchases or use the service independently under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
11. International Data Transfers
Your information may be processed or stored in countries other than the country in which you reside. These countries may have different data protection laws.
Where required, we will use appropriate safeguards for international transfers of personal information in accordance with applicable law.
12. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or other services. We are not responsible for the privacy practices or content of websites that we do not operate.
Please review the privacy policies of those third parties before sharing personal information with them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.
Any revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Perfume Empire USA
Website: https://www.perfumeempire.net/
Phone: +1 (215) 303-9000
Address: 3494 Progress Drive, Suite H, Bensalem, PA 19020, USA
Please include “Privacy Request” in your message subject line when submitting a privacy-related request.